2009-2014 Ford F150 13" Tesla-Style Radio Stereo Android 9 CarPlay GPS NAVI in-Dash Unit Bluetooth Wi-Fi

I installed this on a Ford F150 2010 Lariat and am using a Samsung S20 FE android phone. My biggest hardware issue is my truck has 6 buttons. This unit only allows for 3 buttons. the other 3 buttons had to be rerouted to the glove box. Also the screen has a polarized screen cover. This is not a problem unless you drive with polarized glasses. polarized glasses will make the screen appear black. The audio connection provided requires a complete rewire to my existing OEM Sony sound system to allow for Fade (balance between front speakers and rear speakers). Balance (left and right ) works ok.
The OEM backup camera appears to be very dark on the new console. I am told by tech support this is because the OEM camera is very old tech and requires a replacement with a newer model.

The next problem I have is access to tech support. No documentation was supplied and access to tech support was ONLY via the WhatsApp app between 9am-noon and 9pm-midnight. When I spoke to tech support they were helpful.

The next problem is with the software of the unit. It does not maintain or create reliable connections via bluetooth, wifi and USB. I have tried with both an Android phone and an Iphone. This makes Android Auto very unreliable. Tech support pointed out that most things you do from Android Auto can be done directly with the console. I found that receiving text messages and listening to music on the phone are exceptions.

Here are some positive comments about the unit if you still consider to purchase.
The screen is beautiful. I use Waze app and it looks great. it comes with Google maps and that works well also.
You can download Apps from the Google Play Store.
There is a video option so you can watch video when stopped.
I presume with a OBD2 adapter you can add more gauges to the screen.
The console integrates perfectly with the OEM climate control system.

All in all I am going to keep the unit and not return it because of dissatisfaction. There are very few alternatives available for my model year. Even with all the problems I continue to have with the unit, when it works, it offers more up to date features than the 12 year old OEM.

Easy to install. Just plug and play. Hooked up subwoofer and amo no problem

Delivery is less than a week, everything is done well. Included wires for connection, GPS antenna, rear view camera, two outputs for the flash drive. After installation, I will necessarily add my feedback. Seller and recommend!

the device works fine, the sound is better than that of the old radio, the plastic is much better than that of the factory one, the buttons on the steering wheel also work

Highly recommended. Seller quickly responded and answered to all questions. Very friendly and helpfully. Thank you so much. Don't fit the unit yet . Add photos when fitted